Returns and Exchange

We are confident that you will never regret buying our products and we hope that you'll never want to return them. Yet, we offer 30 days trial in order to ensure that you are 100% satisfied with your purchase. You may try our products and at any point if you feel that you are not happy with your purchase, you are free to return or exchange your order within 30 days from the date of purchase. Returns will be refunded in the original method of payment and exchanges are absolutely free. And no, we do not charge a restocking fee. Please note that we do not accept returns after 30 days from the order date.

If you would like to return or exchange your order, please email us at care@downcotton.com

Unmatched Quality, Crafted for Luxury

We collaborate with skilled craftsmen who bring generations of expertise in handcrafting traditional “old country” bed sheets, warm down comforters, and featherbeds. With a deep understanding of our customers’ expectations, whether it’s quality, luxury, or affordability, we ensure every step of the process, from spinning to stitching, is carried out with precision and care. Every product reflects our commitment to timeless craftsmanship and meticulous attention to detail.

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